Support
There are three main ways to get help at TK88.Live Chat: This is the fastest option. Click the chat icon at the bottom right of the website to speak with us in Bengali. Available seven days a week, 24 hours a day. An agent typically responds within 2 to 5 minutes. Live Chat is the most effective channel for issues like missing deposits, betting queries, or withdrawal problems.
Email: support@tk88-baji.net Write to us there. For complex issues, KYC verification, or account disputes, email makes it easy to attach screenshots and documents. Responses typically take 24 to 48 hours, so use Live Chat for anything urgent.
Help Center: TK88 Help Center The page has detailed guides on a variety of topics — you'll often find the answer on your own.
TK88 support will never ask for your password, OTP, or bank PIN. If you receive any such request, ignore it immediately.
Deposit
For standard deposits via bKash, Nagad, or Rocket, 5 to 15 minutes for your TK88 account balance to be updated. During late nights or peak hours, this may take up to 30 minutes. Bank transfers generally take 30 to 60 minutes.How to make a deposit correctly:
1
Always get the latest agent number from TK88's deposit page — the number may change daily.
2
Send a personal transfer from bKash/Nagad/Rocket and enter the code provided by TK88 in the reference field.
3
Once the transfer is complete, fill in the amount, transaction ID, and time in the TK88 deposit form and hit Submit.
If anyone asks you by phone or message to send money to a different number, it's a scam. Always get the number directly from TK88's official page.
Bonus
The rollover or wagering requirement is the total amount you need to wager before you can withdraw your bonus funds. Here's an easy example to illustrate:Say you deposit ৳1,000 and receive an additional ৳1,000 through a 100% bonus. Your total balance is ৳2,000. With a 10x rollover, the bonus amount of ৳1,000 multiplied by 10 equals ৳10,000 worth of bets must be completed before making a withdrawal.
Key rules to know:
- For Sports Betting, only bets with odds of 1.5 or higher generally count toward rollover.
- Some games (such as certain slots) may contribute 50% or less toward meeting the rollover — check the terms of the specific offer.
- The rollover period is typically between 7 and 30 days — once it expires, the bonus is forfeited.
- Whether the deposit and bonus need to be rolled over together depends on the specific offer.
Payment
TK88 supports all major mobile banking and payment methods in Bangladesh:bKash
Minimum ৳200 — most popular method, 5–15 minutes
Nagad
Minimum ৳200 — Postal service, 5–15 minutes
Rocket
Minimum ৳200 — Dutch-Bangla, 5–15 minutes
Bank Transfer
Minimum ৳1,000 — 30–60 minutes
The same methods are available for withdrawals. Funds are sent to your registered number only — transfers to a different number are not possible.
Account Policy
No, each individual is allowed only one account on TK88. This is one of TK88's core policies, and violations carry serious consequences.If one person opens multiple accounts, TK88's system will typically detect it — through the same device, same IP address, same mobile number, or same banking details.
If caught:
- All accounts will be permanently closed.
- Your bonus funds will be forfeited.
- Recovering your original deposit may become complicated — subject to KYC verification.
If you're having trouble with your existing account, contact support instead of opening a new one — recovering your old account is always the better solution.
Withdrawal
Withdrawing from TK88 is straightforward, but a few conditions need to be met first.Step-by-step withdrawal guide:
1
Log in and go to the "Withdrawal" or "Withdraw Funds" option from your profile.
2
Select your payment method (bKash / Nagad / Rocket) and confirm your registered number.
3
Enter the amount — minimum ৳500, maximum ৳2,00,000 per day for regular members.
4
Confirm with your OTP or password. Your request will be submitted.
5
Withdrawals typically arrive within 30 to 60 minutes. KYC verification is mandatory for your first withdrawal.
Withdrawals cannot be processed until the bonus rollover requirement is met — this is the most common reason a withdrawal gets held up. You can check your rollover status from Account Settings.
Security
With two-factor authentication (2FA) enabled, knowing your password alone isn't enough to access your account — a one-time OTP will be sent to your registered mobile number at every login, and entry is blocked without it. Keeping 2FA on is strongly recommended.Steps to enable:
1
Log in to TK88 and click the profile icon in the top-right corner.
2
Go to "Security Settings".
3
Click the "Enable" button next to "Two-Factor Authentication" or "2FA".
4
A verification code will be sent to your registered mobile number — enter it to confirm.
5
The next time you log in, you'll need to enter an SMS OTP along with your password.
If your mobile number changes
Changing your number while 2FA is active may cause login issues. Contact Support first and confirm your identity through KYC before making the change.